Question 1

What is Aicile's return policy?

Accepted Answer

Aicile has a no return no refund policy. We recommend that you crosscheck our size chart before placing an order. We believe in providing our customers with the best quality products and services.  However, in an unlikely event, if you've receive a damaged or defective product, we will be happy to exchange it for you. Please contact our customer service team within 24 hours of receiving your order.

Question 2

What are your customer service working hours?

Accepted Answer

Our customer service team is available Monday through Thursday. If you have any questions or concerns, please don't hesitate to contact us on our quick form located on our contact page. We will respond to your inquiry as soon as possible. Thank you for shopping with Aicile

Question 3

What payment methods do you accept?

Accepted Answer

We accept debit and credit card payments only. We use a secure payment gateway to ensure your transactions are safe and protected. We currently do not accept any other forms of payment, including cash on delivery or bank transfers. If you have any issues with payment, please contact our customer support team for assistance.

Question 4

Can I place a bulk order on Aicile?

Accepted Answer

Sure you can! We offer special discounts on bulk orders.  If you're interested in placing a bulk order, please send us your inquiry on contact@aicile.ae and we'll be happy to assist you.

FAQ's